Fraud remains one of the most pressing risks for commercial banks and their customers. Yet, much of the global focus has been on fraud threats targeting retail consumers. Fraud in commercial banking - where attacks can be sophisticated, high-value, and harder to detect - has received comparatively less attention.
PwC has collaborated with leading global banks to understand the scale and nature of commercial banking fraud, explore evolving fraud risks, and assess how institutions are adapting their fraud defences.
Our survey provides a comprehensive industry perspective, drawing insights from some of the world’s largest banks spanning the US, UK, Europe, Africa, and Asia and providing insight into how different approaches compare to tackle this ever evolving issue.
A major theme emerging from our research is the industry’s increasing recognition that fraud is not just a financial risk - it erodes trust, disrupts business operations, and creates regulatory challenges. Addressing this risk requires proactive collaboration between financial institutions, regulators, and law enforcement.
As fraud threats continue to evolve, staying ahead requires agility, investment, and a collective response. Our report highlights key trends, leading practices, and strategic considerations to help financial institutions build more resilient fraud defences.
Download the full report below to explore the latest insights and industry benchmarks on commercial banking fraud.
ECCTA has reformed corporate criminal liability laws across the economic crime landscape, provided additional powers for agencies such as the SFO to compel the provision of information at earlier stages of an investigation and introduced a third corporate offence in the failure to prevent regime.
We have collaborated with Stop Scams UK to explore how fraud threats are evolving and to pose ideas for how robust societal defences can be developed that are not only capable of addressing today’s challenges but can also adapt to the threats of tomorrow and beyond.
Learn how companies can embrace risk to prevent economic crime and disclose its consequences for future growth through our Global Economic Crime Survey.
AI has extraordinary potential to drive positive change across all areas of business and society. However, there will be negative impacts of AI and ways that it will be misused including for fraud and scams.
