How to submit a claim in the Scheme
Other Direct Insurance Creditors have until the Claim Submission Deadline - CET 5pm on 1 December 2026, to submit a claim in the Scheme.
The easiest way to submit a claim in the Scheme if via the Creditor Portal. To register, please complete the Registration Form at reg.ips-docs.com/Registration and enter the code EliteScheme26 when prompted. If you have already registered, you do not need to register again.
This webpage and the documents below, will be updated as the Scheme progresses.
Supporting documents
The key supporting documents, and copies of the correspondence sent to you so far are linked below.
| Key supporting documents | Language | |||
| Notice of Result of Scheme Meeting | English | French | Italian | Spanish |
| Notice of Scheme Effective Date and Claim Submission Deadline | English | French | Italian | Spanish |
| Sanction Hearing Sealed Order | English | |||
| Claim Form | English | French | Italian | Spanish |
| Disclaimer Notice | English | French | Italian | Spanish |
| Scheme Document | English | French | Italian | Spanish |
| Explanatory Statement | English | French | Italian | Spanish |
| Practice Statement Letter | English | French | Italian | Spanish |
| Creditor Flow Chart | English | French | Italian | Spanish |
| Creditor Portal User Guide | English | French | Italian | Spanish |
| Supporting Evidence Appendix | English | French | Italian | Spanish |
| Estimation Guidelines | English | French | Italian | Spanish |
| FAQs | English | French | Italian | Spanish |
| Cover letters | Language | |||
| Scheme Effective and Claim Submission Deadline | ||||
| FSCS Protected Scheme Effective Date Cover Letter IBG | i | |||
| FSCS Protected Scheme Effective Date Cover Letter | ||||
| ODIC Scheme Effective and Claim Submission Deadline Cover Letter | ||||
| Scheme Meeting | Language | |||
| Post Convening Hearing Scheme Meeting Notice – FSCS | English | |||
| Post Convening Hearing Scheme Meeting Notice – Other Direct Insurance Creditors | English | French | Italian | Spanish |
| Post Convening Hearing Scheme Meeting Notice – UK ATE | English | |||
| Notice of PSL and Disclaimer | ||||
| Important Notice in relation to UK policyholders | English | |||
| Important Notice in relation to Non-UK policyholders | English | Italian | Spanish | |
| Important Notice in relation to already disclaimed French Construction policyholders | English | French | ||
| Important Notice in relation to already disclaimed UK ATE policyholders | English | |||
| Important Notice in relation to already disclaimed Belgium LDI policyholders | English | |||
| Important Notice in relation to policyholders with agreed claims | English |