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HR Transformation and Technology

Driving value for the business

True competitive advantage has always come from focusing on the human aspects of the workplace, such as a strong culture, great people managers, innovation and empowerment. The right HR technology brings simple and standard processes from the outside in so your people and organisation can focus on what really makes a difference and work at their peak.

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HR Technology


Technology is getting faster, more immersive and intuitive. And as technology changes, so does the way we live; we are becoming increasingly connected to our devices and expect to have constant information at our fingertips. But what does this mean for the workplace? 95% of CEOs are planning to make changes to how their organisations use technology. Organisations of all sizes are investing in cloud, social, mobile, analytics and increasingly robotics and cognitive computing technologies capable of unlocking the human potential of their workforce.

Technology is now a key enabler for transformation. The organisations who have shifted their thinking from “How do we change the technology to make it work for us?” to, “How do we change ourselves to get the best out of the technology?” will be poised to outperform their peers and for bigger returns in the years ahead. Our clients are shifting their technology to the cloud as a catalyst for change, to achieve cost savings, greater self-sufficiency, innovation and agility. Leading businesses don’t want customisable HR, they want to be provided with best in class solutions from the outside that can be easily deployed and adopted.

To truly be successful and reap the rewards of great technology, you need a plan that goes beyond just a simple system implementation. Change at this scale requires a strategic vision and executive alignment, as critical systems are replaced and old ways of working are disrupted.

Capitalise on new opportunities

Organisations are dealing with the reality of a digital-native workforce, and an increasing pace of change driven by new demographics, emerging markets and technology. But how do you turn these challenges into opportunities?

The leading organisations have shifted from asking “How do we change the technology to make it work for us?” to “How do we change what we do to get the best out of the technology?” and are using the best of the consumer internet to help them to drive their bottom line.

Case studies

HR technology sits at the heart of our People and Organisation practice supported by analytics, organisational design and mobility. We help our clients to realise long-term, sustainable value from their HR SaaS implementation by working holistically from business case to implementation, through to HR transformation and change.

Transforming the global HR experience for the Kantar Group

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Business transformation journey for Kantar

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Find out how our HR Technology team implemented Workday to globally transform the HR services for the Kantar Group Limited (“Kantar”).

“It has been fundamentally transformational for the business, we have approached things from a totally different perspective in terms of what is the role of a manager, and what is the role of HR.”-- Gordon Holtshausen Head of Country HR Services

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Business leaders are benefiting from their HR tech and expect even more in the future - what needs to change?

In our latest survey, HR and HR IT leaders show where they say they’re getting the benefits from their tech portfolios. Their views point to the mounting pressures to add value back to the business—and some clear opportunities.

Read our report

Our global alliances

We can help you to define your business needs, identifying the right technology to work for your business. We are partnered with the leading HR technology vendors to offer you the best solutions tailored for your organisation.

Working together to simplify your business.

We help clients across industries improve their business processes and transform their HR function with Workday technology. We are the most globalised of any Workday partner and have over 750 certified consultants.

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Enterprise technology that makes the impossible, possible.

Our business and technology advice—from strategy to execution—helps companies achieve their digital technology goals and capitalise on business opportunities.

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Enabling business transformation through technology and innovation.

SAP SuccessFactors is the leader in cloud-based Human Experience Management (HXM) software.SuccessFactors supports businesses to recruit, develop and manage their talent through modules such as core HR, recruitment, onboarding, talent, learning, compensation and payroll. This is underpinned by a consumer-grade employee experience and powerful analytics, mobile & AI capability. Together with SAP, we deliver business-led, technology enabled change for our clients through SuccessFactors.

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Unlock value with an always-on people platform

Ceridian creates innovative technology that organizations around the world use to attract, develop, manage, and pay their people. Their award-winning Dayforce solution helps customers manage compliance, make better decisions, build great teams, and drive engagement with their employees. We help our clients derive value from their Ceridian Dayforce implementations during their HR and Payroll transformation.

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Contact us

Ben Thornton

Ben Thornton

SuccessFactors Practice Leader, PwC United Kingdom

Tel: +44 (0)7808 106704

Jeremy Lief

Jeremy Lief

HR Transformation and Technology Leader, PwC United Kingdom

Tel: +44 (0)7718 339701

Prasun Shah

Prasun Shah

Workday Practice Leader, PwC United Kingdom

Tel: +44 (0)7483 365055

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