Recent advances in Artificial Intelligence (AI), Machine Learning (ML) and Robotic Process Automation (RPA) have opened up significant possibilities for business automation across financial services. This enables an introduction of large scale digital workforce.
Cloud infrastructure, containerisation and microservice architectures are enabling financial institutions to rapidly deliver new services and operating models.
Successful adoption of these technologies and integration with legacy systems requires significant technical and business expertise.
The right solutions and capability will enable organisations to:
- improve operational efficiency;
- reduce IT costs;
- improve corporate agility; and
- reduce time-to-market for new products and services; and
- improve customer experience.