Customs Intermediary Service

Keep your goods moving from 1 January 2021. Call our team today on: 0330 173 1337

With the Brexit Transition Period ending a new customs border has been created between the UK and the EU and changes have come into effect from 1st January 2021.

Critically, to move goods across this new UK-EU border, a customs declaration for your imports or exports will have to be submitted to HM Revenue & Customs.

PwC will manage all of this complexity for you. Whether you have 10 shipments a month or 1,000, we will complete and submit your customs declarations to HMRC on your behalf and can help you understand exactly what you need to do to navigate the new border, and cope with the wider challenges of moving goods in a post Brexit environment.

The accuracy, completeness and submission of your customs data to HMRC, as part of this process, will be critical to keeping your goods moving and mitigating your risk of non-compliance with rapidly changing border regulations.

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Julie Leonard on Brexit customs

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How we can help

If you are new to customs declaration the process can be daunting, the risks of getting this wrong are high. It can be a bewildering world of licencing, coding, tariffs and VAT. Our team of experts will be there to support you every step of the way. 

If you have experience of global trade you’ll probably already have a customs intermediary. We can help you minimise the risk of disruption throughout your supply chain and wider ecosystem. We can work in partnership with you to transform your supply chain and logistics functions and make sure your whole delivery system is ready for the new arrangements from January 1.

Our Customs Intermediary Service consists of two services. A Customs Declaration Service designed to meet your declarations needs, imports and exports, supported by our Customs Advisory Service, a team of experts ready to help with complex enablement, classification or tax queries.   


Contact our team:

If you have a new enquiry we are available from 9:00 - 17:00 Monday to Friday, simply complete the form below and we will call you back, or ring 0330 173 1337 to speak to one of our team.

If you are an existing client of our Customs Service you will be provided with a number to contact us 24/7/365.

Customs Declaration Service

Processing import and export declarations to keep goods moving across the world.

Customs declarations made via PwC will be charged at an average of £45 per standard declaration*, we support clients who expect to make 10 declarations each month or more.

Service includes:

  • Declaration readiness assessment
  • Readiness support line
  • Import declarations
  • Export declarations
  • Baseline analytics

*Subject to agreement, minimum spend may apply

Customs Advisory Service

A team of Customs & Excise subject matter experts to support complex declaration and tax requirements. 

Service includes:

  • EORI application

  • Duty deferment account set up

  • Customs comprehensive guarantee

  • Initial classification & ongoing support

  • Post declaration advance analytics

  • Tariff and VAT support

  • Advanced declaration analytics

If you would like to speak with one of our customs experts about your customs declarations requirements please provide your details below and we will call you:

Required fields are marked with an asterisk(*)

About you

Contact details

Does your business currently import or export?*

How many times each month does your company move goods into or out of the UK?*

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The challenge facing UK traders:

Graphic showing that in 2020 there have been 37 million customs declarations, this will increase to over 215 million in 215
Graphic showing that supply chains will be more complex from 1 January 2021
Graphic showing that there will be a shortfall of around 50,000 customs brokers to meet the need from 1 January 2021
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