Transformation

Unlocking opportunities and delivering real change for organisations, people and society.

Whether you want a full-scale business transformation or you're looking to refine operations, we combine innovative solutions with the right technology to help you build trust and see beyond change.

Over the years, we've helped organisations around the world introduce transformational change, from creating new strategies that address the net zero agenda to rolling out new business models, products and services.

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What does business transformation mean for you?

We know that having a strategic vision for where you’re going next can be a challenge. Our human-led, tech-powered approach combines in-depth insight, strategy and consulting expertise with innovative tools and Alliance relationships, for sustainable, measurable outcomes.

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Explore our business transformation stories

ABRSM

Transforming into a 21st century operation

How we helped the Associated Board of the Royal Schools of Music digitise its decades-old processes.

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Hillingdon Council

Transforming to boost citizen interactions

How we helped Hillingdon Council deploy an automated voice and web chat solution at scale.

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Inmarsat

Transforming to improve customer experience

How we helped Inmarsat introduce a new, revolutionary platform in just three years.

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Skanska

Transforming to become digitally-enabled

How we helped Skanska become a data-driven and digitally-enabled organisation.

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Digital store

Today’s world is fast-moving, uncertain and unpredictable. Our digital products have been built to help better understand and navigate your business issues so that you can adapt and grow in the face of disruption.

Our technology alliances

Joining forces to transform businesses

We've developed strong alliances with a number of technology companies including AWS, Google, Guidewire, Microsoft, Salesforce, SAP, Oracle and Workday. By combining our expertise with our Alliance partners' technology, we’re helping businesses solve their most critical business issues.

Trust and transformation 

Transformation must bring together different technologies, skills, platforms and insights to deliver real change.

We explore how organisations strike the right balance of these elements to create change that drivers impact and value.

Explore our series

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Paul Terrington CBE

Paul Terrington CBE

Head of Consulting, PwC United Kingdom

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