Retail and Consumer

Equipping retail and consumer leaders across the UK with leading edge expertise and insights to manage change, navigate complexity and unlock value.

Lisa Hooker

Your success is our goal

At PwC our retail and consumer clients feel and benefit from the energy and power of the firm. We have talented, enterprising and intellectually curious people who strive to achieve success and inspire confidence in our clients, tailoring our solutions to their needs.

Our UK retail & consumer practice, led by Lisa Hooker, partner and UK Leader of Industry, provides our clients with leading edge advice on issues from governance through to technology, helping businesses manage change, simplify the complex, stay customer focused and operate at a lower cost with greater agility.  

Our insights

Consumer expectations have transformed, have you?

Consumer expectations have transformed, have you?

You know your target customers. And you know they’re increasingly demanding – not just in terms of product quality. They also expect personalisation to their needs. Delivery when and where they choose. And a buying experience that mirrors the speed and convenience they’re used to in other areas of their lives.

Start adding items to your reading lists:
Save this item to:
This item has been saved to your reading list.


Contact us

Lisa Hooker
UK Leader of Industry for Consumer Markets
Tel: +44 (0)7802 882562

Follow us