In this article, Mark Gossington, Partner in our Financial Services Risk and Regulation practice talks about how after years of struggling to keep complaints at bay, smart firms are coming to recognise that being able to handle complaints well can enhance customer outcomes and strengthen market reputation.
An overview of employee share plans changes due to new legislation.
A review of the Italian non-performing loan market and the Italian banking system.
Is your traditional approach to Business intelligence failing your business? We have the answer.
Procurement Insight Hub can help the client answer the following questions: •Do you have enterprise wide visibility of all external spend?•Do you have complex spend categories that change constantly?•Do you have compliance standards around supplier, contracts, payment terms and can you manage them?•Do you have visibility of supplier performance?•Can you predict future spend and use it to optimise supplier and contracts?•Can you identify fraud and error in your external payments?
UK video summary of the 2014 PwC Family Business Survey. Family businesses are finding it tough post-recession. Long-term success will mean professionalising the family as well as the firm. With Sian Steele, UK Head of Family Business at PwC
Family businesses are finding it tough post-recession. Long-term success will mean professionalising the family as well as the firm. With Sian Steele, UK Head of Family Business at PwC
Our annual review of reporting in the FTSE 100 shows that reporting in the UK continues to evolve slowly, with the impact of new reporting regulations being limited with companies focused on compliance rather than creativity.
UK family businesses are finding it tougher to compete in the post-recession climate, and are acutely aware of the need to keep pace with the speed of change in an increasingly fluid and disruptive environment where innovation is key and skills are scarce.
PwC European IPO Watch Q3 2014 report, trends and analysis of Q3 2014 European IPO activity
UK financial services firms report strong growth and improved profitability in Q3 of 2014.
Investment banks, hedge funds and private equity firms tell us where they plan to invest next.
Out latest research on why UK consumers distrust financial services providers and how firms can repair the damage.
A video for retail professionals that highlights the importance of cyber security. The retail landscape has changed dramatically and online business is now a major target for cyber attacks. This video outlines the current environment and discusses the approach that retailers should be taking to protect their business.
Restructuring Trends - post-recession projections on level of insolvencies.