Employees

What does ‘going into administration’ mean?

Going into administration means the company is being taken under the management of an administrator (a licensed insolvency practitioner). The administrator assumes control of the company from the current Directors and will manage the business from this point onwards. 

The administrator acts as an agent of the Company without personal liability.

What other support is available to me as a UK employee? 

General queries, employment rights - www.gov.uk

Statutory Maternity Pay or Sick Pay – Statutory Payments Disputes 03000 560 630

Claiming benefits – JobCentre Plus 0800 055 6688

PAYE queries – https://www.gov.uk/contact-hmrc

https://www.gov.uk/changes-affect-tax-credits       

https://www.moneyhelper.org.uk/en/benefits/benefits-and-work/benefits-and-tax-credits-when-youve-lost-your-job

As my employer can’t pay my redundancy pay, what should I do? 

Because your employer  is insolvent, it cannot pay you amounts that may be due to you as a result of your redundancy. There is a claims process which is administered for UK employees by the Redundancy Payments Service (‘RPS’) and details of the process and how to make your claim can be found at  www.gov.uk.

The Joint Administrators’ employment team will be working with your HR team to gather information to provide to the RPS.  We will confirm certain information in your redundancy letter to assist you in making your claim.  We will aim to issue your written confirmation of redundancy together with the unique case reference number (begins CN) for the RPS as soon as possible.  This will not cause any delay in us providing the information to the RPS to allow them to process and pay your claim. 

If you have recently moved or if you are unsure whether your correct address is held in Company records, email uk_C4C_employees@pwc.com  providing your NI Number, old address and new address. 

UK employees - 

How do I claim my statutory payments from the RPS? 

You can make your claim by using Redundancy Payments Online.  More details can be found by searching for Redundancy Payments Service fact sheet at www.gov.uk .  If you need help with the online form, or if you do not have internet access and so need to make your claim over the phone, please contact the RPS on 0330 331 0020. 

Before you can make your claim you will need to receive the unique case reference number mentioned above which will associate your claim to the Company which made you redundant.  We will provide this reference in the written confirmation of redundancy.  

Details of the information that you’ll need to make your claim can be found at https://www.gov.uk/claim-redundancy

What can I claim from the RPS as a result of my redundancy?    

As the Company which employed you is insolvent, it cannot pay you for amounts owed to you under the terms of your Contract of Employment which might include notice pay, redundancy pay and pay in lieu of holiday accrued but not taken.    

The RPS will consider claims for statutory payments, more details of which can be found at https://www.gov.uk/claim-redundancy. All claims paid by the RPS are paid at the current statutory maximum weekly rate of pay which is paid currently at £571.00   More information about the claims process can be found at https://www.gov.uk/your-rights-if-your-employer-is-insolvent/after-you-apply. 

What you can be paid for by the RPS depends on your circumstances. The RPS can pay: 

Statutory Redundancy pay: if you’ve worked for your employer for at least 2 years,  

Holiday pay accrued but not taken in the current holiday year, and

Compensation for failure to receive statutory notice : if you’ve worked for your employer for at least 1 month.  

You can find more information here or by searching for “Explaining your redundancy payments” at www.gov.uk.  Further information in relation to the timing and quantum of your claim can be found here. 

If the RPS does not pay my claim in full, what happens?

You will be a Creditor of the Company. Employee Creditor claims can be either unsecured claims or preferential claims. Preferential claims would include unpaid wages up to £800 (and subject to a time limit) as well as all pay in lieu of holiday accrued. Any claims which are not preferential claims, will be unsecured claims.  Any dividend payment due to you may be made either by cheque or into the bank account details provided from the Company's records, therefore should you require your payment to be made into a different bank account, or your personal details change i.e you move address or you have a change of name, it will be your responsibility to keep us informed of any such changes.

Money was deducted from my last pay for Court Orders or Child Maintenance. Have these been paid?

We understand that all payments had been made in respect of the October payroll, including to the pension scheme. 

Will my expenses be paid?

We cannot commit to paying outstanding expenses until we are clear on the value of the outstanding unpaid claims. If you have a claim that you have not yet submitted, please do so as a matter of urgency so that a decision can be made. We are currently unable to put a time frame on when the decision will be made.

How can I contact the Joint Administrators?

The most efficient way to contact the team is uk_C4C_employees@pwc.com.