Jamie Houghton

Public Sector Transport Leader , PwC United Kingdom

Jamie is the Transport sector leader for PwC’s Government & Public Services practice. He has 20 years of programme, commercial and customer experience on a wide range of major projects throughout the transport sector. His particular area of expertise is in customer service process design and operating model design. Jamie rejoined PwC in 2011 from IBM where he led IBM's Intelligent Transport Systems global team. He also has extensive global experience advising on complex customer service design and transformation projects in Australia, Brazil, Canada, Singapore and Sweden.