Transformation and change
To drive successful change within an organisation you need a clear story and compelling case for change, helping leaders drive the change and engaging employees to deliver the desired outcomes. Without that vision and strategy, transformation can quickly go wrong, with leadership teams disengaged, or employees receiving inconsistent or infrequent messaging. We work with clients to make sure this doesn’t happen, and have been instrumental in delivering successful transformation and change communications for iconic, global programmes and clients.
Transformation programmes are challenging. They can get to a point when they feel hard or lose momentum. We also work with clients to supercharge their change programmes - breathing new energy back into projects and accelerating change in the organisation. That might be through immersive and innovative learning experiences such as Escape Rooms that provide a fun, tailored and engaging way to drive behaviour change, or by working to effectively diagnosing weaknesses or gaps in the current change approach. We help to make the right interventions to more effectivel.
Pensions and reward
Communicating personal and company finances is always a sensitive matter. In an environment where pension schemes are closing, or transitioning from defined benefit to defined contribution arrangements, now more than ever it is vital to get communications right. With the addition of an aging population and an increased focus on individuals making the right pension choices, people need to be more educated and engaged with their pensions. Our focus groups have shown that to build trust and increase engagement levels organisations need to be clear, transparent, and honest in how they communicate personal and company finances.
Our team has specialists focused on sensitive pension and reward changes, who help deliver simple messaging, tailored and educational materials to increase employee understanding. We also believe it is important to be more creative with solutions, and have capabilities to build and develop various digital communications to drive and increase engagement.
Event driven communications – Deals, Crisis and Brexit
Clear and concise communication play a crucial role in the anticipation and reaction to external events which may affect your businesses. With ongoing uncertainty about the outcome and impacts of Brexit in the UK, organisations need to give confidence to their people and external stakeholders, and start to prepare for what happens next.
Preparation also extends to the strategic decision to prevent crisis and risk situations. In today’s socially connected world, company trust and reputation can be quickly eroded. We help clients to maintain trust and manage reputation by preparing for crises before they happen and ensuring responses to such events are agile, aligned and effective.
We also work with clients throughout mergers and acquisitions to help communicate the journey and impact at a company and employee level to ensure a smooth transition and that ways of working are understood and adopted post-deals.