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PwC processes personal data about business contacts - individuals with whom we are or may be in contact - in the course of our business activities. These business contacts include existing and potential private clients, business relationship partners, employees, officers and directors, or other representatives and contacts at corporate clients, legal and business advisers, members of the press, suppliers and other third parties and intermediaries PwC interacts with in the course of business.
PwC may collect business contacts’ details directly from the individuals themselves or the organisation which they work for or represent or, indirectly, from publicly available sources including social media sites and/or third parties, such as companies operating public relations or business development databases. PwC collects details including name, contact details (such as email address, phone number and address) and other information (such as job title, employer/organisation you are associated with, and areas of business interest).
PwC processes personal data about its business contacts using a customer relationship management system (the “PwC CRM”).
In addition to the above, the PwC CRM may collect data from PwC email and calendar systems (names, date, and time) in respect of interactions between PwC users and others.
Personal data relating to business contacts is used for the following purposes:
Personal data of business contacts will be retained in line with our retention policy.
Personal data may be held for longer periods where extended retention periods are required by law or regulation, and/or where this may be needed to establish, exercise or defend our legal rights.
You can stop receiving marketing communications from us at any time by clicking on the unsubscribe link in any marketing email. We will, however, need to retain basic contact information on a suppression list to prevent you from receiving future marketing. We may also still contact you for other purposes such as administrative messages or to contact you about services we are providing to you.
The PwC CRM is provided by Salesforce and is hosted in Salesforce’s European data centres. Use of the PwC CRM is supported by additional functionality provided by a third party, Introhive. The PwC CRM may also be accessed by PwC member firms for the purposes described above. For details of our member firm locations, please click here. Further details about the processors (such as IT service providers) used by PwC and locations of processing are provided here.
Where we have entered into a business relationship, a collaboration agreement or joint marketing venture, we will share your personal data with the associated organisation to provide a service.