By Richard Horne, Cyber Security Chair at PwC
A major cyber security breach is a leadership crisis as much as it’s a tech crisis. It’s unlikely that many employees will have previously experienced a significant cyber attack, so they’ll look to the C-suite for guidance and reassurance on how they should respond.
The coronavirus (COVID-19) pandemic has only increased the importance of strong leadership. Employees are working in unfamiliar situations whilst also facing huge changes in their personal lives. We’ve seen a rise in the number of high profile cyber attacks, many being ransomware incidents designed to paralyse business operations by encrypting critical data and any backups until a ransom is paid. And if you add in the possibility of new risks from businesses bypassing good practice in the rapid shift to remote working, it’s important companies are prepared should an incident occur.
While senior leaders can manage the risk from a cyber attack by taking steps to secure their organisation’s IT systems, they should have a thorough response plan ready in case a breach occurs. Below I’ve listed three key areas the C-suite should focus on to provide strong leadership during a cyber attack, along with aspects to consider in your planning.
I’ve only touched on three areas that senior leaders need to consider during a cyber security crisis – there are a huge number of other pressures that will need to be dealt with. That’s why a robust crisis response plan, agreed with key stakeholders is so critical. It means everyone knows their role and responsibilities, including the C-suite, so the organisation can focus on recovery.
Get in touch with Richard Horne to find out how we can help manage your cyber security strategy and design an effective response plan.