Recruitment applicants

Introduction

This section of our privacy statement describes why and how we collect and use personal data in connection with our recruitment activities.

If your application is successful, we carry out pre-employment screening checks as part of our onboarding process. Depending on the role you have applied for, these checks may include criminal records checks.

Collection of personal data

We will collect personal data in connection with our recruitment activities as described below.

Most of the personal data we collect as part of our recruitment process is provided by you such as:

Contact details (name, address, email, telephone number);
Areas of interest;
Username and password to apply for a role;
CV, experience, education, academic and professional qualifications;
Information provided as part of virtual campuses, interviews and assessments;
Social mobility data as part our contextual recruitment practices;
Diversity and equal opportunities data;
Pre-employment screening information if your application is successful;
Information about your and your immediate family’s financial relationships if your application is successful; and
Bank account details if your application is successful.

We create personal data in connection with our recruitment activities such as:

Interview and assessment results and feedback; and
Offer details.

We obtain personal data from third party sources such as:

Recruitment platforms and websites including, for legal recruitment, the Aspirant Analytics Revael Lawyers platform which sources data from news articles, professional social media accounts, firm websites, bar representative bodies
References from your named referees;
Information from your referrer (where applicable);
Results of Disclosure and Barring Service checks (depending on the role applied for);
Verification of information provided during the recruitment process by contacting relevant third parties (for example, previous employers, education and qualification providers) or using publicly available sources (for example, to verify your experience, education and qualifications); and
Information from social media sites that you are a member of about your engagement with our recruitment campaigns.

See details of the cookies we use on our websites.

Use of personal data

We process personal data for our legitimate interests to attract and secure the best talent to work with us as follows:

To attract talent and market opportunities at PwC including by arranging, hosting and participating in events, marketing and advertising opportunities and using recruiters to help find talent for us.
To identify and source talent including by searching our existing talent pool and publicly available sources (such as social media and job websites of which you are a member).
To process and manage applications for roles at PwC, evaluate you for open positions that match your interests and experience throughout the PwC network, manage your candidate profile, send you email notifications and other announcements, request additional information or otherwise contact you about your candidacy.
To screen and select talent by evaluating your suitability for employment with PwC, including through interviews and assessments and conducting background checks.
To hire and onboard talent by making an offer to successful applicants and carrying out pre-employment screening checks.
To conduct statistical analyses and create reports including for example regarding usage of our careers websites, demographic analysis of candidates, reports on PwC recruitment activities, and analysis of candidate sourcing channels.
To administer and manage our careers websites, virtual campuses and other solutions.
To communicate with you about careers at PwC.
Any other purposes stated when you provide the information to PwC.

We carry out criminal records checks for the following purposes:

To comply with our legal obligation to ensure an individual is eligible to work in the UK and to report relevant information to the Home Office as part of PwC sponsored visa applications.
For our legitimate interest or that of a third party to carry out pre-employment screening including a full background and criminal records check, depending on the role: (i) to establish whether an applicant has committed an unlawful act or been involved in dishonesty, malpractice or other seriously improper conduct; or (ii) to comply with government and public sector clearance requirements.

We collect and use information about race and ethnicity, religious and philosophical beliefs and health data for the following purposes:

For our legitimate interest and reasons of substantial public interest
For health and social care purposes, including to comply with our legal obligation to make reasonable adjustments (for example, as a result of the outcome of a pre-employment medical assessment).
To identify or keep under review the existence or absence of equality of opportunity or treatment.
If your application is successful, to provide information on relevant PwC support and access to relevant PwC networks.

Automated decision-making (for School and College Leavers, Undergraduate and Graduate recruitment)

Certain stages of our recruitment process include algorithms that have been designed to automate some recruitment assessment decisions.

Making an online application: This stage includes screening related to academic performance. Responses to online questions are compared to predefined responses set for the relevant roles. Where the predefined responses are exceeded, applicants will progress automatically to the next stage of the recruitment process. The process for Strategy Consulting applicants also includes screening related to a CV. There is an extenuating circumstances step at this stage in the process, where an applicant may request that a member of the team will screen the application.

Online Assessments (Situational judgement tests and Game-based psychometric assessments): This stage includes a series of online assessments which involve solely automated decision-making. The online assessments you’ll be asked to complete have pre-defined correct or incorrect responses which relate to requirements needed for the role. The predefined responses are based on data that indicates what good job performance at PwC looks like (informed by job analysis conducted with PwC staff and partners) in relation to these assessments. Your responses to the online assessment questions and overall assessment score will be compared to the predefined responses and scores set for the relevant roles. Applicants with an overall assessment score that exceeds that required for the relevant role will progress automatically to the next stage of the recruitment process.

Video interview: This stage includes a video interview that may use automated decision making by applying an artificial intelligence algorithm. After you’ve recorded your video interview responses, the algorithm evaluates your answers by studying your video responses - word choice, voice inflection, emotion, language patterns and facial expression - to provide a fair and objective score recommendation. Applicants with high recommended scores will progress directly to the next stage of the recruitment process. The video interviews of all other applicants will be subjected to human review to determine whether they should progress or not. The algorithm has been designed and tested to be objective, and to focus only on the things that are important to the particular job role you’ve applied to. The technology has been, and continues to be, tested for bias related to gender, ethnicity, and age.

PwC will be carrying out the automated decision-making as it is necessary for entering into a contract (i.e. the potential contractual relationship between PwC and you as employer and employee). Using automated decision-making supports PwC to maintain a fair and objective selection process, whilst managing the significant volume of applications received for school and college leaver, undergraduate and graduate recruitment roles each year. The recruitment technology used by PwC enables a streamlined selection process which assesses candidates on the behavioural qualities identified as important to a successful career at PwC.

Reviewing the automated decisions

You can ask for us to review the outcome of any automated decisions by emailing HCCSStudentRecruitment@uk.pwc.com. Please include your candidate ID and your recruitment process stage when emailing.

When and how we share personal data and locations of processing

In addition to the general information about when and how we share personal data and locations of processing, personal data processed by us in connection with our recruitment activities may be transferred to:

Other PwC member firms
You personal data will be provided to the PwC firm that has posted the position for which you are applying and other PwC member firm(s) where the role you are being considered for involves working with other PwC member firm(s) and to assist with their recruitment and employment activities (for example, if they are recruiting for a role that matches your interests and experience).
See details of our member firm locations.
If you are applying to one of our Flying Start degree programmes, your application data may be reviewed by the university to which you are jointly applying

Third party organisations that provide applications/functionality, data processing or IT services to us, or that provide screening services to us
We use the products and services of third party organisations as part of the recruitment processes. The products and services we use differ depending on the role you apply for. Please see further details below.

Name	Which recruitment channel	Role	Address
Adepto	Contractors	Provider of platform for recruitment of contractors	43 Harwood Road, SW6 4Q, UK
AmberTrack (provided by Amberjack)	School and College Leavers Undergraduate and Graduates	Candidate testing/assessment - Situational judgement test (SJT)	Amberjack, Newbury House, 20 Kings Road West, Newbury, Berkshire RG14 5XR, UK
Arctic Shores	School and College Leavers Undergraduate and Graduates	Candidate testing/assessment	Lowry House, 17 Marble Street, Manchester M2 3AW, UK
Beeline	Contractors	Payroll for contractors and temporary staff	Kean House 6 Kean Street London WC2B 4AS, UK
CGI IT UK Limited	School and College Leavers Undergraduate and Graduates Experienced Careers	Payroll for personnel (other than contractors and temporary staff)	20 Fenchurch Street, 14th Floor, London, EC3M 3BY, UK
Cirrus Assessment	School and College Leavers Undergraduate and Graduates Experienced Careers	Assessment day tool to capture case study answers	Seizoentuinenlaan 8, 3452 RA Vleuten, The Netherlands Hosted by Amazon Web Services in the EU
Conduent Process Solutions Limited	School and College Leavers Undergraduate and Graduates Experienced Careers Contractors	Onboarding of candidates	160 Queen Victoria Street, London, EC4V 4AN, UK
Experian	School and College Leaver Careers Undergraduate and Graduate Careers Experienced Careers	Provider of pre-employment screening services	80 Victoria St, Westminster, London, SW1E 5JL
HireVue	School and College Leavers Undergraduate and Graduates Experienced Careers	Video interviews and AI video interviews	Riverbank House, 2 Swan Lane, London, EC4R 3TT, UK
Kenexa Brassring (provided by IBM)	School and College Leavers Undergraduate and Graduates Experienced Careers	Candidate application tracking, offer, rejection and onboarding	North Harbour Portsmouth Hampshire, PO6 3AU, UK
Leoforce (Arya)	Experienced Careers	Automation of CV finding and collection	500 W Peace St, Raleigh, NC 27603, USA
Pure Recruitment Group Limited	Contractors	Conducting interviews on behalf of PwC	20 St Dunstan's Hill, London, EC3R 8HL, UK
Randstad	School and College Leavers Undergraduate and Graduates Experienced Careers Contractors	Sourcing of candidates and hiring and onboarding of some work experience candidates	450 Capability Green, Luton, Bedfordshire, LU1 3LU, UK
SHL	School and College Leaver Careers Undergraduate and Graduate Careers Experienced Careers	Candidate testing/assessment	Victoria House, 37-63 Southampton Row, London WC1B 4DR, UK
Smashfly Technologies	School and College Leaver Careers Undergraduate and Graduate Careers Experienced Careers Contractors	Powers PwC job board and automatically posts opportunities to third party job boards. Used for talent pooling, sending emails, direct sourcing of talent and analysis of talent. Used for event marketing and logistics	9 Pond Lane, Suite 3A3, Concord, MA 01742, USA
VirBela	School and College Leaver Careers Undergraduate and Graduate Careers	Facilitation of virtual campuses for student recruitment and school leaver events	2219 Rimland Dr suite 301 Bellingham WA, USA 98226
Workday	School and College Leaver Careers Undergraduate and Graduate Careers Experienced Careers	Candidate application tracking, offer, rejection and onboarding	6230 Stoneridge Mall Road Pleasanton, CA 94588, USA

Employment agencies or recruiters acting on behalf of a candidate

Government and regulatory agencies as required by, and in accordance with, applicable law or regulationWe are required to keep records of our recruitment processes where we sponsor a worker from outside the EU. The Home Office has authority to obtain disclosure of this personal data to check that we are complying with applicable law and regulation. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

Data retention

We retain personal data processed in connection with our recruitment activities as follows:

If your application is successful we will retain relevant personal data as part of your employee record and your talent pool account (if you choose to join our talent pool).
If your application is unsuccessful, we will retain and use the information you provided to PwC as part of your application for a reasonable period of time to deal with any matter which may arise in connection with your application, for purposes of contacting you regarding other employment opportunities and for our legitimate business purposes (for example, to make sure we do not contact an individual about a role they have already applied for) and for as long as you are a member of our talent pool (if you choose to join our talent pool).
Where we sponsor a worker from outside the EU we keep personal data about the other applicants for the role until we are audited by the Home Office to check we are complying with applicable law and regulation.

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