Recruitment applicants

Introduction

This section of our privacy statement describes why and how we collect and use personal data in connection with our recruitment activities.

If your application is successful, we carry out pre-employment screening checks as part of our onboarding process.  Depending on the the role you have applied for, these checks may include criminal records checks.

Collection of personal data

We will collect personal data in connection with our recruitment activities as described below.

Most of the personal data we collect as part of our recruitment process is provided by you such as:

  • Contact details (name, email, telephone number);

  • Areas of interest;

  • Username and password to apply for a role;

  • CV, experience, education, academic and professional qualifications;

  • Information provided as part of interviews and assessments;

  • Social mobility data as part our contextual recruitment practices;

  • Diversity and equal opportunities data;

  • Pre-employment screening information if your application is successful;

  • Information about your and your immediate family’s financial relationships if your application is successful; and

  • Bank account details if your application is successful.

We create personal data in connection with our recruitment activities such as:

  • Interview and assessment results and feedback; and

  • Offer details.

We obtain personal data from third party sources such as:

  • References from your named referees;

  • Information from your referrer (where applicable);

  • Results of Disclosure and Barring Service checks (depending on the role applied for);

  • Verification of information provided during the recruitment process by contacting relevant third parties (for example, previous employers, education and qualification providers) or using publicly available sources (for example, to verify your experience, education and qualifications); and

  • Information from social media sites that you are a member of about your engagement with our recruitment campaigns.

For details of the cookies we use on our websites, please click here.

Use​ ​of​ ​personal​ data

We process personal data for our legitimate interests to attract and secure the best talent to work with us as follows:

  • To attract talent and market opportunities at PwC including by arranging, hosting and participating in events, marketing and advertising opportunities and using recruiters to help find talent for us.

  • To identify and source talent including by searching our existing talent pool and publicly available sources (such as social media and job websites of which you are a member).

  • To process and manage applications for roles at PwC, evaluate you for open positions that match your interests and experience throughout the PwC network, manage your candidate profile, send you email notifications and other announcements, request additional information or otherwise contact you about your candidacy.

  • To screen and select talent by evaluating your suitability for employment with PwC, including through interviews and assessments and conducting background checks.

  • To hire and onboard talent by making an offer to successful applicants and carrying out pre-employment screening checks.

  • To conduct statistical analyses and create reports including for example regarding usage of our careers websites, demographic analysis of candidates, reports on PwC recruitment activities, and analysis of candidate sourcing channels.

  • To administer and manage our careers websites and communicate with you about careers at PwC.

  • Any other purposes stated when you provide the information to PwC.

We carry out criminal records checks for the following purposes:

  • To comply with our legal obligation to ensure an individual is eligible to work in the UK and to report relevant information to the Home Office as part of PwC sponsored visa applications.  

  • For our legitimate interest or that of a third party to carry out pre-employment screening including a full background and criminal records check, depending on the role: (i) to establish whether an applicant has committed an unlawful act or been involved in dishonesty, malpractice or other seriously improper conduct; or (ii) to comply with government and public sector clearance requirements.

We collect and use information about race and ethnicity, religious and philosophical beliefs and health data for the following purposes:

  • For our legitimate interest and reasons of substantial public interest.

  • To comply with our legal obligation to make reasonable adjustments (for example, as a result of the outcome of a pre-employment medical assessment). 

  • If your application is successful and where you provide consent, to provide information on relevant PwC support and networks.

Automated decision-making (for School and College Leavers, Undergraduate and Graduate recruitment)

There are five stages of our recruitment process.  Three stages include algorithms that have been designed to automate some recruitment assessment decisions.  Responses to the online assessment questions and overall assessment score will be compared to the predefined responses and scores set for the relevant roles. The predefined responses are based on data that indicates what good job performance at PwC looks like in relation to these assessments.   

Stage 1 - Making an online application.  This step includes screening related to academic performance.  Strategy Consulting includes screening related to a CV and covering letter. There is an extenuating circumstances step at this stage in the process, where a member of the team will screen the application.

Stage 2 and 3 - Online Assessments.  In order to determine whether you meet the criteria for employment with PwC, we require you to undergo a series of online assessments which involve solely automated decision-making. This means that an algorithm will determine whether the answers you provide to the assessment questions are correct or appropriate in line with PwC’s requirements. There will be no human involvement, but there has been human involvement in designing the tools, assessing responses and overall assessment score.

PwC will be carrying out the automated decision-making as it is necessary for entering into a contract (i.e. the potential contractual relationship between PwC and you as employer and employee).  Using  automated decision-making supports PwC to maintain a fair and objective selection process, whilst managing the significant volume of applications received for school and college leaver, undergraduate and graduate recruitment roles each year. The recruitment technology used by PwC enables a streamlined selection process which assesses candidates on the behavioural qualities identified as important to a successful career at PwC.

Information about the logic involved in the automated decision-making

The online assessments you’ll be asked to complete have pre-defined correct or incorrect responses set by PwC and the assessment vendors (Amberjack and Arctic Shores), which relate to requirements needed for the role. The algorithm has been informed by job analysis conducted with PwC staff and partners. The predefined responses are based on data that indicates what good job performance at PwC looks like in relation to these assessments.  Your responses to the online assessment questions and overall assessment score will be compared to the predefined responses and scores set for the relevant roles.

What is the significance of the processing and what are the envisaged consequences?

Your online assessment responses and overall assessment score will determine whether your job application is progressed to the next stage of our recruitment process.  You’ll be informed of the outcome via email.

Reviewing the automated decision

You can ask for us to review the outcome by emailing HCCSStudentRecruitment@uk.pwc.com.  Please include your candidate ID and your recruitment process stage when emailing.

 

When and how we share personal data and locations of processing

In addition to the general information about when and how we share personal data and locations of processing (provided here), personal data processed by us in connection with our recruitment activities may be transferred to:

  • Other PwC member firms
    You personal data will be provided to the PwC firm that has posted the position for which you are applying and other PwC member firm(s) where the role you are being considered for involves working with other PwC member firm(s) and to assist with their recruitment and employment activities (for example, if they are recruiting for a role that matches your interests and experience). 
    For details of our member firm locations, please click here.

 

  • Third party organisations that provide applications/functionality, data processing or IT services to us
    We use the products and services of third party organisations as part of the recruitment processes.  The products and services we use differ depending on the role you apply for. Please see further details below.

 

Name

Which recruitment channel

Role

Address

Adepto

 

Contractors

Provider of platform for recruitment of contractors

43 Harwood Road, SW6 4Q,  UK

AmberTrack (provided by Amberjack)

School and College Leavers

Undergraduate and Graduates

Application tracking system and interface to HireVue, Arctic Shores and SJT

Amberjack, Newbury House, 20 Kings Road West, Newbury, Berkshire RG14 5XR, UK

Arctic Shores

School and College Leavers

Undergraduate and Graduates

Candidate testing/assessment

Lowry House, 17 Marble Street, Manchester M2 3AW, UK

Beeline

Contractors

Payroll for contractors and temporary staff

Kean House

6 Kean Street

London WC2B 4AS, UK

CGI IT UK Limited

School and College Leavers

Undergraduate and Graduates

Experienced Careers

Payroll for personnel (other than contractors and temporary staff)

 

20 Fenchurch Street, 14th Floor, London, EC3M 3BY, UK

Cirrus Assessment

School and College Leavers

Undergraduate and Graduates

Assessment day tool to capture case study answers

Seizoentuinenlaan 8, 3452 RA Vleuten, The Netherlands

Hosted by Amazon Web Services in the  EU

Conduent Process Solutions Limited

School and College Leavers

Undergraduate and Graduates

Experienced Careers

Onboarding of candidates

160 Queen Victoria Street, London, EC4V 4AN, UK

HireVue

School and College Leavers

Undergraduate and Graduates

Video interviews

Riverbank House, 2 Swan Lane, London, EC4R 3TT, UK

Kenexa Brassring (provided by IBM)

School and College Leavers

Undergraduate and Graduates

Experienced Careers

Candidate application tracking, offer, rejection and onboarding

North Harbour

Portsmouth

Hampshire, PO6 3AU, UK


Leoforce (Arya)

School and College Leavers

Undergraduate and Graduates

Automation of CV finding and collection

500 W Peace St, Raleigh, NC 27603, USA

Randstad

School and College Leavers

Undergraduate and Graduates

Experienced Careers

Contractors

Sourcing of candidates and hiring and onboarding of some work experience candidates

450 Capability Green, Luton, Bedfordshire, LU1 3LU, UK

RARE

School and College Leaver Careers

Undergraduate and Graduate Careers

Contextual recruitment using social mobility data provided by candidate

21 Great Sutton St, Clerkenwell, London EC1V 0DY

Hosted in the EU

SHL

School and College Leaver Careers

Undergraduate and Graduate Careers

Experienced Careers

Candidate testing/assessment

Victoria House, 37-63 Southampton Row, London WC1B 4DR, UK

Smashfly Technologies

School and College Leaver Careers

Undergraduate and Graduate Careers

Experienced Careers

Powers PwC job board and automatically posts opportunities to third party job boards.  Used for talent pooling, sending emails, direct sourcing of talent and analysis of talent.

Used for event marketing and logistics

9 Pond Lane, Suite 3A3, Concord, MA 01742, USA

Workday

School and College Leaver Careers

Undergraduate and Graduate Careers

Experienced Careers

Candidate application tracking, offer, rejection and onboarding

6230 Stoneridge Mall Road

Pleasanton, CA 94588, USA


Zone Limited

School and College Leaver Careers

Undergraduate and Graduate Careers

Experienced Careers

Hosting services

64 New Cavendish Street, London, W1G 8TB, UK

  • Employment agencies or recruiters acting on behalf of a candidate
  • Government and regulatory agencies as required by, and in accordance with, applicable law or regulationWe are required to keep records of our recruitment processes where we sponsor a worker from outside the EU.  The Home Office has authority to obtain disclosure of this personal data to check that we are complying with applicable law and regulation.  We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

Data retention

We retain personal data processed in connection with our recruitment activities as follows:

  • If your application is successful we will retain relevant personal data as part of your employee record and your talent pool account (if you choose to join our talent pool).

  • If your application is unsuccessful, we will retain and use the information you provided to PwC as part of your application for a reasonable period of time to deal with any matter which may arise in connection with your application, for purposes of contacting you regarding other employment opportunities and for our legitimate business purposes (for example, to make sure we do not contact an individual about a role they have already applied for) and for as long as you are a member of our talent pool (if you choose to join our talent pool).

  • Where we sponsor a worker from outside the EU we keep personal data about the other applicants for the role until we are audited by the Home Office to check we are complying with applicable law and regulation.

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