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Every business in every industry is facing a constant need to transform. The combined forces of climate change, technological disruption, demographic shifts, a fracturing world and social instability are reshaping the business environment. Customers, colleagues and broader stakeholders have new expectations around business purpose, engagement and impact. All of which creates opportunities for growth as well as new risks and challenges. So much so, that nearly 40% of CEOs question the economic viability of their companies in a decade from now if they continue on their current path. (Source: PwC CEO Survey, 2023)
For leaders in this new reality, surviving and thriving depends on the answer to three questions:
Answering these questions means going beyond incremental change to create an entirely new kind of enterprise. One that is sustainable, tech-powered, skills-led, agile and connected enough to adapt to exponentially increasing external and internal pressures. One that is constantly transforming.
To make this possible, we take an holistic approach to organisational design and capability development that starts with purpose and vision and ends with an entirely agile, digitally enabled enterprise that overcomes the rigid, hierarchical silos that can lead to enterprise failure.
Because all work is a human enterprise we engage with and include your people to co-create ideas and solutions from the start and throughout your change programmes. The difference between successful and unsuccessful business transformations particularly enabled by technology is the investment you make in the skills and understanding of people. Success depends on your people embracing new skills, shifting their ways of working and adopting where needed the culture of your enterprise consistently across every business function - from Customer, Operations, Finance and HR.
We take a human led, system-wide, holistic view of the change necessary to fund, prioritise and manage big, complex interdependent programmes of work and give you the assurance and confidence to be strong change leaders supported by our trusted solvers who will deliver for your business.
PwC has the insight, reach and scale to design and drive successful whole enterprise transformation.
To make this possible, we take a holistic approach to operating model, change and transformation management. One that anticipates and adapts to constant disruption and connects change activities together around the needs of your customers, people, communities and shareholders.
Our services are aligned to key challenges our clients face at the start and throughout the transformation journey:
“Whole enterprise transformation is the only viable response to disruptive change across industries and markets. This means going beyond improving how things are done now, to embracing new business models, markets, products, services and value chains. Those that do will become a better business for their people, communities, customers, investors and broader society.”
Tina Marron-Partridge, Enterprise Transformation Leader
Our technology alliances