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Assessing material issues

Our purpose is at the heart of our strategy and is rooted in what the firm was founded to do - to build trust in society. It’s important that we concentrate on the issues that are most relevant - or ‘material’ - for our business. This helps us to align time, resources and investment to activities where we can make the biggest impact, whether through our client work, our own operations (including our supply chain), or our community programmes.  You can view our current material issues in the matrix below, or use the filter to view by topic. Click on the individual issues to find out more about them.

Our prioritisation matrix

All issues
All items
Increasing importance of issues to our business
Increasing importance of issues to our stakeholders

All of the issues within our matrix are important. However, the nature of our business and the services that we deliver means that some are currently more central to our ability to create value in line with our purpose. Our assessment reflects a particular point in time, but these important issues are dynamic and we keep the positioning under review.

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Emma Cox

Emma Cox

Global Climate Leader, PwC United Kingdom

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